Service commitment

We are committed to providing timely, rapid, and efficient services for each of our customers.

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Rapid reply within 30 minutes

To the issue you consult about, or the feedback from you, we are sure to make reply within 30 minutes to have effective communication.

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Providing solution design within 24 hours

According to the results of communication with you, we will, within 24 hours, provide a design solution, or a solution handling your feedback.

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Dispatching engineers within 24/72 hours

If we decide to dispatch engineers to support your production, we commit ourselves to dispatching them within 24/72 hours domestically/abroad.

Service Coverage

Our comprehensive service network ensures timely support and solutions for industrial needs across multiple regions and industries.

On-site Installation
Technical Support
Emergency Repair
Preventive Maintenance
Remote Diagnostics
Parts Supply
Training Services
System Upgrades
Quality Inspection
Consultation
Warranty Services
Custom Solutions

Complete before-sales services

We provide comprehensive consultation and planning services before purchase, including site assessment, technical specifications review, and customized solution design to ensure the selected equipment perfectly matches your operational requirements.

  • Needs analysis and assessment
  • Technical specifications consultation
  • Site evaluation and planning
  • Cost-benefit analysis

Professional installation services

Our certified technicians ensure proper installation and setup of all equipment, following strict safety protocols and industry standards. We handle everything from assembly to calibration and initial testing.

  • Certified technician installation
  • Safety compliance verification
  • Calibration and testing
  • Operator training

Specialized solution design

Our engineering team creates custom solutions for unique industrial challenges, combining technical expertise with practical experience to deliver innovative and efficient designs that optimize productivity.

  • Custom engineering solutions
  • CAD design and modeling
  • Prototype development
  • Performance optimization

Authentic spare parts supply

We maintain an extensive inventory of genuine OEM parts to ensure equipment longevity and optimal performance. Our efficient supply chain guarantees timely delivery to minimize downtime.

  • Genuine OEM parts guarantee
  • Rapid order fulfillment
  • Quality assurance testing
  • Warranty-backed components
Discuss Your Service Needs

Contact us to learn how our comprehensive services can support your operations.